The Capital Group Companies

Overview

We rely heavily on technology to support our core mission, ensure operational reliability, and provide a factual basis for business decisions. Our systems are large-scale and complex. Our IT organization provides durable, robust technology that runs all day-to-day mission-critical processes. It’s also an innovative and nimble team, able to respond to changing business requirements. At the Capital Group, IT is positioned as a true business partner. As one of our IT professionals, you’ll be consulted on critical business decisions, and your opinions will be highly valued.

Internships and full-time positions may be available in any of the four areas of our IT organization:

• Application Services
  Provides development and support for investment systems and other business applications
• Infrastructure & Operations
  Provides foundation services, including data center operations, infrastructure, telecommunications and network operations
• Architecture & Risk
  Provides architecture, risk and security services to the IT organization
• Technology Business Office
  Provides strategic and financial planning services to the IT organization

Frequently Asked Questions

Why join the Capital Group?

Why should I consider a position in financial services instead of working for a technology company?

There are several reasons why you should consider an organization like ours instead of a technology company. The investment management business relies heavily on technology for its success, and the Capital Group, in particular, is a very data-driven company that employs rigorous analysis for all business decisions. Our investment professionals rely on the critical systems we provide. As a result, the IT group is viewed as a full partner with the business.

Why should I consider a private company that doesn’t offer stock options instead of a company that is traded publicly?

As a privately held company, the Capital Group can take a long-term approach to our decision-making, investing in systems that will provide us with a competitive advantage.

What’s the culture like within your IT Group?

We have a culture that rewards innovation, values collaboration and diversity of thought. We encourage all associates to suggest long-term, innovative, durable solutions. If an idea is good, we want to bring it forward. We encourage associates to talk through an idea with someone who has a bias against it. That allows them to hear the other side and develop a balanced view. Associates are encouraged to use communication skills to build support for their ideas.

General

What makes a successful candidate for this type of position?

Common characteristics of successful IT associates include strong analytical, problem-solving, communication and interpersonal skills, as well as leadership ability, initiative, flexibility, adaptability, and a demonstrated interest in technology.

Should a candidate have a specific major?

Ideally, we look for any technology-related major, but we’re open to speaking to those with a demonstrated interest in technology.

What classes should I be taking to be considered for these positions?

Foundational IT courses.

Is my GPA important in your hiring decision?

We’ll consider your GPA when making a hiring decision, but we’re also looking for well-rounded students involved in a diverse group of activities on and off campus. We believe in a holistic approach to hiring and don’t overweight the importance of only one aspect of your experience.

What’s the salary range for entry-level positions?

We take into consideration the skills and experience a candidate brings to the position when determining a competitive salary.

Would I be able to transfer to different offices if I become a Capital Group associate?

Generally, associates are eligible to request a transfer to an appropriate position in a different location after one year in a particular role.

Training

How much ongoing training will I receive?

We offer our IT associates a robust online training environment that provides technical and professional skill development using blended learning solutions, including eLearning, live eLearning, traditional classroom training, online books, simulations, test prep materials, mentoring and practice tests.

Do you provide support for ongoing education?

We believe that the growth and development of our associates not only strengthen them personally, but also add tremendous value to our business. We’ll reimburse full-time and part-time associates for eligible expenses for approved educational programs that include pursuing an undergraduate degree, graduate degree, or a job-appropriate certificate program.

What’s the career path for someone in Information Technology?

There isn’t one distinct career path for anyone at the Capital Group. We’ll take into consideration your skills, strengths and interests. There are many different opportunities available, and associates are encouraged to discuss these with their managers.

Recruiting process

How will I know if my profile has been received?

Once you have successfully completed your profile and uploaded your resumé, an email confirmation will be sent to the email address on file to confirm receipt.

What happens after I submit my resumé?

Once you submit your resumé online, it’s available for a member of our Recruiting team for review.

Will you contact me after I’ve submitted my resumé?

Every candidates who has successfully submitted their profile will receive an email confirmation. If your background and skills match a position, the Recruiting team will contact you directly either by phone or email.

What does it mean if I don’t hear from the Capital Group?

It may mean that we don’t currently have a position that matches your background and skills. We’ll keep your resumé on file for future opportunities.

How will I know that a job is filled?

Once a position has been filled, it’ll be removed from our website.

How long does the recruiting process take?

We give every candidate the opportunity to meet with our HR group, hiring manager and potential peers. The length of time a candidate is in the process can vary based on the number of people involved.

How long will the interview take?

A phone or on-campus interview is typically 30 minutes long, while an in-person interview can last anywhere from 45 minutes to one hour.

What’s the interview process like?

Through our campus recruiting efforts, students can expect an on-campus interview with an HR representative or a business manager. After the on-campus interview, selected students will have either a phone or on-site interview. The on-site interview will consist of several meetings with Human Resources associates, hiring managers and/or business managers.

When can I expect to hear from my recruiter?

After each interview, we share information with the key decision makers for the role, and it may take us a few days to do that. We’ll typically make a decision and contact you, regardless of the outcome, within five to 10 business days.

What’s your assessment process?

As part of the assessment process, we look for individuals who embody our core values. Education and/or experience also are assessed. After all the interviews are concluded, all members of the interview team discuss the candidates and determine the best person for the role.

Do you sponsor work visas?

Generally, we do not sponsor visas for candidates for our entry-level positions.

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